MG
Michael G
1 reviews | Active since Dec 2016
10 Nov 2023, 20:36
King Price - **** Marketing
Extremely poor service. They called me for household content insurance and gave me a monthly premium in which I accepted. Two weeks later their call center calls me and told me that they need to confirm if my details are correct, I gave them all the info only to find out at the end of our discussion that my premium has gone up by R200pm as they captured the incorrect address! I immediately cancelled due to their poor service. I've not even claimed wonder what the excuses would be! Would not recommend them.
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Replies (1)King Price Insurance's replyOfficial
13 Nov 2023, 08:45Hi Michael,
We are deeply sorry that you had such a bad experience. It’s our goal to provide our clients with a premium insurance service at the cheapest possible prices, and it seems we failed you this time.
We’ll be in touch soon to see what we can do to make this better, and we’d appreciate the second chance.
Thanks for letting us know about your experience, so that we can keep improving as we go.
Royal regards,
The Kings Court
We are deeply sorry that you had such a bad experience. It’s our goal to provide our clients with a premium insurance service at the cheapest possible prices, and it seems we failed you this time.
We’ll be in touch soon to see what we can do to make this better, and we’d appreciate the second chance.
Thanks for letting us know about your experience, so that we can keep improving as we go.
Royal regards,
The Kings Court
King Price Insurance's reply13 Nov 2023, 08:45
Official
Hi Michael,
We are deeply sorry that you had such a bad experience. It’s our goal to provide our clients with a premium insurance service at the cheapest possible prices, and it seems we failed you this time.
We’ll be in touch soon to see what we can do to make this better, and we’d appreciate the second chance.
Thanks for letting us know about your experience, so that we can keep improving as we go.
Royal regards,
The Kings Court
We are deeply sorry that you had such a bad experience. It’s our goal to provide our clients with a premium insurance service at the cheapest possible prices, and it seems we failed you this time.
We’ll be in touch soon to see what we can do to make this better, and we’d appreciate the second chance.
Thanks for letting us know about your experience, so that we can keep improving as we go.
Royal regards,
The Kings Court
