DB
Desire B

1 reviews | Active since May 2021

28 Sept 2021, 09:58

king Price.. king of nothing

my new broker asked them to cancel my cover BECAUSE I GOT CHEAPER COVER. THATS RIGHT CHEAPER!!! WHERE ARE YOU NOW KING PRICE WITH ALL YOUR FANCY PROMISES! i also send them an email. a week later i have not received a response. i also cancelled the debit order at capitec and wait for it.. they deducted the premium not once but twice!!!!!!!!!!!!!! I phoned 8 o clock this morning. we are currently experiencing high volume calls. i hope it is other people cancelling their cover as well!!!! until now i have not received a call back! if my debit order does not go through call me. do not ***** my money!!!!!!!!!!!!!!!!!!!!!!!!! i will tell everybody how they operate. i will put signs on my car to warn people and i will send a message on all social platforms to warn other people to not make the same mistake. they will be sorry for their poor pathetic service delivery!!!!!!

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Replies (1)
King Price Insurance
King Price Insurance's reply05 Oct 2021, 13:29
Official
Hi Desire

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our retentions department has been in contact to discuss your concerns. Should you require any further information kindly contact King Price directly.