King price just want your money and when you claim you are on your own.

My tv was damaged by loadshedding and the insurance company sent assessor who could not disclose to me the problem because they were told not to. Few days later my wife phoned the insurance company to check the status of the claim. She was told that they have not received the feedback from the assessor. Two days later she received a call from the insurance company and she was told that the tv was tempered with. Some cables were cut. We disputed that and later told that the tv was not earthed. It looks like insurance just want people to support them but they are not prepared to render services to them. King price is not a good and fair insurance. They are willing to take your money but not render services.