mT
mukhethwa T

1 reviews | Active since Sept 2011

03 Jul 2018, 11:17

King Price is the worst and they will not make you feel Royal like they claim to be

From great experience to worst, last week King Price agent was very helpful but little did I know that it was all an act. They debited 3 times in one month (2 of which I did not authorize) and when I call to enquire I am told that "I will ask my senior and he will call you back", I have never received the call from the senior. I asked them to remove the cab assist as I do not need it and add the car hire. This started when they put that I am married and I told them I am single and my cover went up and I did not want it to go high, so he was trying to reduce the cover and by the look of things Ryan van der Merwe did not remove the cab assist and I am being charged more and he promised me that it will be less if I remove the "Cab assist". ..

When I opened the insurance I have asked to pay the initiation fee in 3 months but it went off all at once and when I talked to Masego all she says is "Do you want to cancel the cover" instead of helping me.

KING PRICE IS SO *****

0
Replies (3)
King Price Insurance
King Price Insurance's reply03 Jul 2018, 16:34
Official

Hi Mukhethwa

Our sincerest apologies for the negative experience. Shaldon from our claims department has been in contact to discuss the outcome of your claim and the way forward. Should you require any further information please do not hesitate to contact.

Royal regards

The kings court

mT
mukhethwa T's update04 Jul 2018, 08:51
Reviewer Update
He has been in contact with who? I have not received any feedback from King Price.
King Price Insurance
King Price Insurance's reply04 Jul 2018, 09:54
Official

Our sincerest apologies, the reply was posted in error on your complaint via this site. Our client care department will be in contact to discuss your concerns.

Royal regards

The kings court