GvdM
Gordon van der Merwe

1 reviews | Active since Nov 2019

31 Jan 2024, 20:45

King Price is terrible at claim time.

If I could select no stars I would do that. King Price is extremely friendly when signing you up but at claim time it seems they will search for the finest details and technicalities to find a reason not to pay. So here is my thing: a few unspecified, all-risk items were ****** from the car (in which I was a passenger). The remote was jammed so there was no forced entry. Because of this they will not accept the claim. Now the same items can get lost, in some way, get forgotten in a hotel room or removed from a bag, while travelling. Still no forced entry, or even signs of any ******** activity. In such case I can claim. There is not even a police report yet and there is no effort to request surveillance from filling station. Just plain simple we will not accept your claim.

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Replies (1)
King Price Insurance
King Price Insurance's reply01 Feb 2024, 08:20
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***