NL
Naomi L

1 reviews | Active since May 2016

11 May 2016, 10:51

KING PRICE IS RIDICULES!!!!!!!!!!!!!!

<p class="MsoNormal">After I gave direct instructions for them NOT TO SETTLE the amount they want to settle, before I looked at the case and referred it to someone that has more knowledge behind situations like this.</p> <p> </p> <p class="MsoNormal">WHY ??????????? Why will King Price go ahead and settle it anyway??? I gave this instructions more than 2 weeks ago!! When King Price settled that amount why did NO ONE inform me before hand? It was settled without my knowledge and I saw on my account today that they went ahead with it???? I need feedback ASAP about this but then the women on the phone will tell me I can only receive feedback when Rhodney ( the man who investigated my claim) will be available.. Why not refer it to his manager who I also spoke to and gave instructions to put the settlement on hold. King Price has absolutely pathetic service!!!!! I must beg for things and I must follow up on everthing! WHY IS KING PRICE NOT CALLING THIER CLIENTS???????</p>

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Replies (1)
King Price Insurance
King Price Insurance's reply06 Jun 2016, 14:21
Official

Dear Hello Peter User

Kindly be advised that due to the upgrade of the Hello Peter website, some of our previous responses have not reflected.

While Hello Peter fixes this for us, this is an interim response to correct the data. If your complaint has not been addressed kindly email ***

Our sincere apologies for any inconvenience caused due to this updated response.

Yours in Royal Service

King Price