RB
Riaan B

1 reviews | Active since Dec 2012

31 Dec 2018, 12:58

King Price is money hungry and dont want to cancel a policy

In August 2018 I took an insurance policy with King Price. On 6 Sept Ive lost my job and requested a cancellation. The consultant suggested that I put it on hold until I find something else date being 1 Dec 2018. On the 22 Nov Ive informed Norman that Im still unemployed and to please go ahead with the cancellation. Yes they've ran 2 debit orders on the 1st of Dec costing me R200 in unpaid debit order. On the 27th Dec they ran the 2 debit orders again resulting in another 2 unpaid debit orders and R200 in unpaid debits again. I had to close my cheque account now to prevent further debits. So frustrating.

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Replies (2)
King Price Insurance
King Price Insurance's reply31 Dec 2018, 15:20
Official
Our sincerest apologies for the negative experience, our retention's department will be in contact ASAP to sort this out for you.
RB
Riaan B's update04 Jan 2019, 10:57
Reviewer Update
And yes they mess up again. Even after confirming something in writing they do the complete opposite. Pathetic company please stay away from King Price