KING PRICE IS FULL OF LIES-THERE IS NO ROYAL TREATMENT

I have been inconvenienced by King price during this long weekend as I have been told by 3 agents that they would call me back and they didn't and one of those agent is Mpho ***). I have called now and Thina (call centre agent) answered the call and told me King price cannot extend the hired car further wherelse the Bodyline company where my car is have stated clearly that they closing early and they will be closed on Friday. The problem started whenI went to Bodyline to fetch my car and i found that it was not complete so Bodyline sent a quaotation to King Price to proceed doing the work for the 2 claims instead of one as previously approved by King Price. They had initially booked 2 different panelbeaters instead of one to do the job and so I called and was later approved. Body line sent me an sms to send them pictures which I did. To my surprise not everything was completed hence I resulted to taking my car from Bodyline while I escalate this. I have been told I need to be carless during the holidays as this is the long weekend and I was planning on collecting my car today and return the hired car by Friday. I am very disturbed by the incompetence of the people that has worked with me starting with the call centre agent by the name Themba who when I raised a concern that my bonnet seems to have a paint issue and I am not sure if my car was being parked in the sun because that bonnet has a chip/dent towards the end of the front. Themba then said I must e-mail the bonnet before it went there and I did - but no response was received. My car has been gone for over a month where I kept getting messages that the repairs are being delayed. To not be able to go home during the long weekend is really unsettling to me as King Price has failed - it means they are not client driven - yet they say they offer royal. Management at King Price was apparently informed and reject to extend for 2 days until I get my car...BECAREFUL WHAT CAR INSURANCE YOU TAKE-YOU WILL BE CARLESS