King Price is disappointing

If I could rate the service I have received a 0, I would. I recently had an issue with my car and realized that the warranty cover for the part that needs to be fixed is under insured. Nonetheless, I proceeded with the small amount that I was told I was covered for. The run around, back and forth and never ending outstanding documents that I have been requested to provide is ridiculous. They ask for one thing, when it's provided, I get a response days later that something else is missing, when that is provided, something else comes up. I really think that I must take this up with the ombudsman because King Price has intentionally dragged out this claim and unfortunately, Liza has proven that she is not interested in providing value to her customer and using out this claim. My mechanic is so tired of the never ending emails and he isn't even the client. I'm definitely taking this up.