JS
Jp S
1 reviews | Active since Sept 2024
10 Sept 2024, 14:40
King Price is BsureAfrica?
Why is it when i try to phone King Prices number on their website do i get to Bsure Africa? Are they the same company? BSure is USELESS at callbacks and entering your information. I do not want to work with them as they have let me down twice in this year. I will change my review if i can directly get insurance from King Price without needing to speak to Bsure.
Helpful (0)
Replies (4)0
Replies (4)
King Price Insurance's replyOfficial
10 Sept 2024, 15:07Hi JP
Our sincerest apologies for the negative experience. Please note that your policy is with us via your broker ( B-sure insurance Brokers ) hence your contact goes to them. We have sent your concerns to our broker client care team who will be in contact to discuss.
Our sincerest apologies for the negative experience. Please note that your policy is with us via your broker ( B-sure insurance Brokers ) hence your contact goes to them. We have sent your concerns to our broker client care team who will be in contact to discuss.
King Price Insurance's reply10 Sept 2024, 15:07
Official
Hi JP
Our sincerest apologies for the negative experience. Please note that your policy is with us via your broker ( B-sure insurance Brokers ) hence your contact goes to them. We have sent your concerns to our broker client care team who will be in contact to discuss.
Our sincerest apologies for the negative experience. Please note that your policy is with us via your broker ( B-sure insurance Brokers ) hence your contact goes to them. We have sent your concerns to our broker client care team who will be in contact to discuss.
JS
Jp S's updateReviewer Update
10 Sept 2024, 15:12I would appreciate a call from King Price , as i would love to be insured by you without having to deal with Bsure. I will immediately change my review if that can be the case.
JS
Jp S's update10 Sept 2024, 15:12
Reviewer Update
I would appreciate a call from King Price , as i would love to be insured by you without having to deal with Bsure. I will immediately change my review if that can be the case.
JS
Jp S's updateReviewer Update
11 Sept 2024, 04:07After i have cancelled my Policy , you send me an sms stating that my policy is cancelled and you still debit my account. All details on my “confirmation of cover” was wrong and i was unsuccessful to pick up my new car. No one from King Price has phoned me like you said they would and yet you still debit my account! Refund my money!
JS
Jp S's update11 Sept 2024, 04:07
Reviewer Update
After i have cancelled my Policy , you send me an sms stating that my policy is cancelled and you still debit my account. All details on my “confirmation of cover” was wrong and i was unsuccessful to pick up my new car. No one from King Price has phoned me like you said they would and yet you still debit my account! Refund my money!
King Price Insurance's replyOfficial
11 Sept 2024, 08:36Our sincerest apologies for the negative experience. Your message has been sent to our broker team to urgently look into this for you.
King Price Insurance's reply11 Sept 2024, 08:36
Official
Our sincerest apologies for the negative experience. Your message has been sent to our broker team to urgently look into this for you.