SR
Steph R

1 reviews | Active since May 2020

21 Dec 2020, 07:36

King Price is a ****! King Price does not settle med-large claims.

132 days/ 4.5 months since I lodged my claim and King Price is still ignoring me!

I have begged King Price to work my claim, I have provided them with every document/ info they required... But I'm still being ignored!

I know my case manager is alive as she keeps posting on social media.... So what's with the radio silence?!

As a result of King Price not settling my claim, I have been forced to send my young children to live with their step father as I have nearly no belongings left with which to cook food or even wash clothing.

Also important to note: since the day I reported the fire damage to King Price in early August this year, there has been NO assessor on site. No one has come out to assist me.

I have literally been ignored by King Price.

Based on the above, I will likely be spending Christmas without my children. I have nothing to offer them, not even bedding to sleep in - all thanks to King Price refusing to handle my claim without explanation.

4.5 months into the claim process....and I have been seemingly ****med. I have been diligently paying my premiums, so my money is good enough to take but not enough to be taken seriously it seems.

I feel so lost and confused by King Price's 'handling' of my claim. I feel ****med and worse still; they are the sole reason why I can't be with my children this Christmas. I can ever forgive them for this.

Would I recommend King Price to friends and family? Not even if you paid me.

This is ABSOLUTE TORTURE!!!!

I wouldn't wish King Price on my worst enemy.

0
Replies (2)
King Price Insurance
King Price Insurance's reply21 Dec 2020, 14:07
Official
Hi Steph, 
 
It’s always a sad day in the kingdom for us when we heard that we have let one of our clients down. 
 
We’re very sorry to hear about your experience, and we are desperate to see what we can do to make it right. We’ll be in touch shortly to see what can be done to help. 
 
Royal regards, 
 
The king and his court 
SR
Steph R's update22 Dec 2020, 10:46
Reviewer Update
No one has e-mailed me yet!! Today it is 133 days since I have reported my claim and still no explanation for this delay. Just radio silence and a LOT of broken promises.

Care to explain this or will I be ignored until next year?