King Price is a Royal Disgrace

I have previously reviewed King Price for excellent customer service however seems they only assist you untill they get a good review. I received an email on the 14th of June stating "Currently there is no cover for the month of June" After multiple calls and days I evntually got this sorted and a consultant finally emailed me the prorata amount to be deducted My first debit order that was supposed to be deducted on the 27th of the month was unsuccessful due to the fact that I was overcharged and the funds was not available. 3 consultants later a request was eventually sent through to get me my milage report. I was then helped by a very helpful consultant and we arranged a new debit order. I then called in later on to change my policy and was advised that the debit order will go off on Friday the 11th. Yet again debit order did not go through. I was then called again on the 12th to say my premium was once again unpaid and arranged for another debit order YET AGAIN this time it would've been deducted either Saturday or Monday. Monday NOTHING happened AGAIN. I was then called again and helped to arrange another debit order for the amount of R333.07 to go off on the 15th it went off EVENTUALLY but they ONCE AGAIN overcharged me. This is absolutely a disgrace.

There have been mutliple problems with my cover as well as my debit order. Which is why I requested that the amount to be paid be put in writing to me. My debit order went off for R525.28 on the 15th. As per your previous communication the amount should have been R333.07. I am fed up now with the service I have been receiving. I have emailed and reqyested call backs and to date we are still waiting for my money to be refunded to me. Great service for a few months but you EVENTUALLY GET WHAT YOU PAY FOR.