CB
Carmen B
1 reviews | Active since Jul 2019
03 Jul 2019, 13:27
King Price is a joke
I recently got an Insurance quote for my home contents which was nearly R100 cheaper than the insurance I have with King Price. I just called them to cancel my policy and after searching my ID and phone number, I was informed that I have no policy with them. This is after being insured with them since last year April. Every month the premium has gone off but apparently I wasn't even insured. Be very careful of protecting your assets with this company as they got terrible ratings from the FSCA and after being a client for a year and then being told I have no policies... I shudder to think what would have happened if I had a claim this last year. STAY FAR AWAY
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King Price Insurance's replyOfficial
03 Jul 2019, 13:43Hi Carmen
This is very concerning and we would really like to investigate your concerns.
We tried calling you but there was no answer. We ran a search with the details you have provided this website but have been unable to trace any policy for you. Kindly provide us with the reference number of one of the debit orders you refer to in your complaint so we can attempt a trace. Kindly email your detailed complaint and a bank statement if possible showing the debit orders so we can check if it was King Price debiting you to ***
We look forward to hearing from you.
This is very concerning and we would really like to investigate your concerns.
We tried calling you but there was no answer. We ran a search with the details you have provided this website but have been unable to trace any policy for you. Kindly provide us with the reference number of one of the debit orders you refer to in your complaint so we can attempt a trace. Kindly email your detailed complaint and a bank statement if possible showing the debit orders so we can check if it was King Price debiting you to ***
We look forward to hearing from you.
King Price Insurance's reply03 Jul 2019, 13:43
Official
Hi Carmen
This is very concerning and we would really like to investigate your concerns.
We tried calling you but there was no answer. We ran a search with the details you have provided this website but have been unable to trace any policy for you. Kindly provide us with the reference number of one of the debit orders you refer to in your complaint so we can attempt a trace. Kindly email your detailed complaint and a bank statement if possible showing the debit orders so we can check if it was King Price debiting you to ***
We look forward to hearing from you.
This is very concerning and we would really like to investigate your concerns.
We tried calling you but there was no answer. We ran a search with the details you have provided this website but have been unable to trace any policy for you. Kindly provide us with the reference number of one of the debit orders you refer to in your complaint so we can attempt a trace. Kindly email your detailed complaint and a bank statement if possible showing the debit orders so we can check if it was King Price debiting you to ***
We look forward to hearing from you.