IM
Itumeleng M

1 reviews | Active since Feb 2013

28 Sept 2015, 13:25

King Price Insurance will find excuses not to PAY

I am Itumeleng Mokgako and I have short-term insrance policy with King Price.<br> I joined the 1 October 2014. My ID is ***, my phone number is ***. I had on accident on the 5th October 2015 and I registered a claim with King Price. My Road side assistance towed my car, An Assessor by the name of Emile came to my office to disciss the claim. I then received a call that the damages are just over R67K and I will have to pay 20% towards a new tyre and all is well. a vehicle was arranged for me. The accident and the information was accepted by King Price Claim department. To my surprise I was told there is a problem because during the time I was in the process of Joining I said something that was contrudictory and that is why my claim is rejected. something about a recorded convesation. I gave King Price permission to go through my short-term insuarance history and there is a problem they can verify it with me. There were no problem and I joined King Price and now that I have to claim for repairs I am told this nonsense. I asked for the recordings with I still do not have. I am now sitting with a bill of R10000.00 to have my car relesed from the West Rand Panel beaters.

0
Replies (2)
King Price Insurance
King Price Insurance's reply29 Sept 2015, 16:24
Official
Hello mokgak_i,

Thank you for bringing this to our attention, the outcome of your claim has been discussed in detail with you by the claims consultant handling your claim. The calls you have requested will be sent to you as soon as possible.

Should you require any further assistance please do not hesitate to contact.


Royal regards

The kings court
IM
Itumeleng M's update19 Jun 2020, 01:58
Reviewer Update
This is year 2020 ... I am still waiting for this.

King Price Insurance's reply:

29 Sep 2015, 16:24

Hello mokgak_i,

Thank you for bringing this to our attention, the outcome of your claim has been discussed in detail with you by the claims consultant handling your claim. The calls you have requested will be sent to you as soon as possible.

Should you require any further assistance please do not hesitate to contact.


Royal regards

The kings court