1 reviews | Active since Mar 2020
King Price Insurance
<div>I would like to NOT Recommend anyone to insure with King price insurance. They are pathetic. The instalments are very pricey when i wanted to leave the insurance company they lowered my installment from 1700 to R900 some months ago. This year my car got stollen then luckily i had a tracker we retrieved the car but then the car got broken into while standing at the stikland impound! The insurance company took a week to get my car from them. Then they took another 2 weeks to send my car to the auto repairs. They quoted my car for things that were not damaged, all to sue the person who initially stole my car. The car then got sent to Blue route auto magic, king price took their own time to send the parts that were needed the auto repairs company said i should get my car withing 8 to 14 working days. Those amount of days came still the car wasn't done due to them waiting for the parts from king price. I called king price many times and every time the line says they are busy and someone will call me back. They sent me one automated email but no one else called me or emailed me to apologize for any inconvenience. The manager o spoke to JP, put the phone down in my ear while i was still taking to him? When i complained about that no one responded. I have the one insurance officer on wats app as he came to process my claim and get the notes as to what happened his name is Henry, i keep on spending him messages to get someone to call me but he just reads my messages and doesnt respond by now? I still dont have my car and its March month, my car was taken by the insurance since January? February they said the car is done they are just waiting for the side mirror to come? They said it would take 14 to 21 working days? We are now on the 9th of March and im still sitting without a car and no one rep**** to emails today not king price and not auto magic!!! I am leaving this insurance company as soon as i get my car and i wouldn't recommend anyone to use kingprice to insure their car. </div>
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Unfortunately parts delays on back order from the manufacturer are beyond our control. Our SEM department will be in contact to discuss.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Unfortunately parts delays on back order from the manufacturer are beyond our control. Our SEM department will be in contact to discuss.
