King Price insurance - Strongly advise you against going with them!

Recently, I submitted my first ever claim for home contents with King Price Insurance, I've been with them for over 2 years or so, I cannot begin to tell you the terrible service I received, it's honestly been unbelievably poor,

My oven was damaged during a lightning strike, and after 3.5 weeks I finally got back a "no" from them on replacing/fixing my oven, but putting this into perspective, they never mentioned a built in oven would not be covered at policy inception (They do say you are covered for appliance damage by weather), furthermore it took them 3 weeks to send somebody out to review the damage just to deny me at the end, whereas they could've just asked me over the phone, in 1 min, is the oven built in, yes or no? apparently not as simple as that,

The people they sent out to me to check the oven, were also very unprofessional, arriving in a non-official brand car, that was actually damaged so badly they could not switch it off as it was parked outside my house, so they reviewed the oven for 5 minutes and then left,

After all of this, I told the rep on their side how unhappy I was with the service, and if they wanted to retain my membership, they should call me, they tried once and I was not available, so I called back, and asked to try me again, 8 hours later and nothing, they don't care, so why should I?

I am currently seeking other insurance options, and I strongly, strongly advise everyone out there, Never to go with these guys, My experience with them has been the worst I've ever had to deal with!

A workmate using Outsurance had his new oven the same week we both got hit with that storm! I'm going over to them, Can't wait!