King price insurance, really bad service.

Pathetic service delivery, Good day I reported a claim of lighting damage for several items that form part of my gaming /entertainment system to king price. I've had someone look at the damage and deduced that it was struck by lighting. King price gave me a time frame of 5 to 7 working days in which the claim will be settled. I tried contacting them on numerous occasions to check the progress and was told they will be getting comparative quotes. The lady Minogue informed me on the 21st of January that the claim will be settle and also have me the amount of R29100 which I had no objection to. This also didn't include the amount of 1500 for excess. On the 22nd of January I was then told the claim was rejected via management on the basis that they were car speakers yet it was initially explained that I installed the system in my house prior to even being insured through king price insurance and does not form part of my vehicle or be considered an add on as it was bought specifically for my entertainment area in my room as I liked the way the system sounded I even went to an extent of buying an Amp and transformer specific to the application in order to make it work in my house. The transformer is also part of the claim. 1. It forms part of my household contents, it was never bought for use in a vehicle 2.it does not state anywhere in the policy that I cannot use car speakers in my home and there are no exclusions in the policy. It is actually quite a common practice. 3. The claim was to be settled but at the last minute it was declined, I even had an amount as previously mentioned. K. Nundkumar