DN
Dina N

1 reviews | Active since Nov 2021

10 Oct 2022, 13:09

King Price Insurance promising people petrol vouchers knowing very well we won't be able to redeem it.

King Price Insurance is running a campaign that if you make a car insurance quote with them they will give you a voucher of R350.00 with no obligations for you to join their insurance. I did make that quote and they send me a voucher which you can only redeem at BP garage. I went to 3 garages already and they told me that they have no idea about it. They have send me a massage twice already reminding me to redeem because the voucher will expire in 30 days. I called them(spoke to Della or Bella) today to make them aware that I am unable to redeem the voucher. The lady told me that the parcipating garage are only in Pretoria which they they didn't specify when they called and promised the voucher. I mean it doesn't make sense to me to drive from JHB to Pretoria to go and claim the R350.00. The was not transparency here.

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Replies (1)
King Price Insurance
King Price Insurance's reply11 Oct 2022, 08:49
Official
Hi Dina,

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Sales will be in contact to discuss the T's & C's.

Royal regards,
The King's Court