King Price Insurance not for hard working and honest people

Only reason for my 2 stars is because of Brenda working there. She was helpful and assisted me as best as she could, if it was not for her i would of given -20 if a could. My first claim last year for my washing machine was done hassle free even thou it took so long, it was also older than 6 years old. Then my claim for my home theater system this year was declined due to been older that 6 years. Why else do we have insurance. They say be honest, i was. told them what happened, the assessor confirmed it was not deliberate damage or power surge related. i look after my stuff. Now that their system says it is older that x amount of years they don't pay out. So i guess kp will all-ways find a reason not to pay a customer out if their goods/ car or building is over x amount of years. I really cant believe this.