LF
Ludovina F

1 reviews | Active since Dec 2020

21 Sept 2023, 07:24

King Price Insurance no feedback on communication.

I registered a claim reference no.(CKP***/15). I have sent the administrator Fran Williams an e-mails where I ask her to call me. She does not call me, or respond to my e-mails or even acknowledge receipt of my e-mail. I am so frustrated with being totally ignored. I want her supervisor's contact number. Total disregard for their clients.

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Replies (1)
King Price Insurance
King Price Insurance's reply21 Sept 2023, 08:34
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims will be in contact to discuss.