SG
Sidney G

1 reviews | Active since Oct 2010

28 Jun 2016, 09:20

King Price Insurance is Pathetic

<p>You are by far the most pathetic insurance company I have dealt with in my life with the most arrogant, untrained staff in the industry. I am happy to sever my professional ties with yourselves and I shudder to think what would have happened if I had to claim on one of my policies with yourselves. Good riddance to bad *******. Firstly you promised to look into the fact that you calculated my monthly premium incorrectly. THAT WAS A YEAR AGO - YOU DID NOTHING. When I eventually cancelled my policy, it took you a MONTH to respond to my cancellation letter and you only woke up when your attempts to (*******y) debit my account was unsuccessful. Like I said, good luck to the people insured with you. If this is how you treat someone who doesn`t claim... what happens when there is a claim?????</p>

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Replies (1)
King Price Insurance
King Price Insurance's reply29 Jul 2016, 12:18
Official

Hi Sidney

Our sincerest apologies for the negative experience. Due to a technical error we where only able to post a response on this site now. As per our records Juan from our retentions department was in contact with you on the 28/06/2016 to discuss the matter and the way forward.

Royal regards

The kings court