1 reviews | Active since May 2015
King Price Insurance is a joke. Bad service & managers like Theo are useless.
I had 2 tyre burst on the 01 December 2018 and their service was EXTREMELY POOR. I ended up sleeping in a police station 370km from home. The following day I bought the tyres and fitted them at my own expense.
Guess what, I made many many calls ever since the incident and I was told “sorry”. I sent a couple of emails to their complaints department and general enquiries with no response.
A guy from roadside assistance by the name of Theo (manager) gave me a call and asked me to furnish him with the proof of payment. When I thought I will receive a refund for the money I spent, Theo never responded to any of my emails and every time I phoned I was told he’s on another call he will come back to me shortly which never happened on all occasions.
They don’t care about people.
Our sincerest apologies for the negative experience. We have sent a follow up to management at ITU assist to urgently look into the matter and provide you with feedback.
Our sincerest apologies for the negative experience. We have sent a follow up to management at ITU assist to urgently look into the matter and provide you with feedback.
