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STELLA S
1 reviews | Active since Mar 2022
10 Oct 2022, 12:06
KING PRICE INSURANCE DRAGGIN FEET WITH CLAIM
I put in a claim for my laptop and they repudiated it. I requested a copy of the recording of my phone call including my laptop. My claim was re-opened and my laptop was eventually picked up for assessment. Since my laptop was picked up on the 15 September 2022 to date they have not given me an outcome on my claim. I feel very annoyed as it should not take this long to sort a claim out. I have made numerous calls and emails requesting an update, but up to date still have not received a response.
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Replies (3)
King Price Insurance's replyOfficial
10 Oct 2022, 12:20We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court
King Price Insurance's reply10 Oct 2022, 12:20
Official
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court
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STELLA S's updateReviewer Update
13 Oct 2022, 09:52It has been 2 days since King price rep**** and still no communication on my claim! You state you will call me shortly to give a full update yet nothing still! Feeling very dissatisfied with the handling of my claim.
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STELLA S's update13 Oct 2022, 09:52
Reviewer Update
It has been 2 days since King price rep**** and still no communication on my claim! You state you will call me shortly to give a full update yet nothing still! Feeling very dissatisfied with the handling of my claim.
King Price Insurance's replyOfficial
13 Oct 2022, 10:05A follow up has been sent to claims. Your dispute is currently with the Yourcouncil department. Should you wish to speak directly with Yourcouncil you may email them on ***
King Price Insurance's reply13 Oct 2022, 10:05
Official
A follow up has been sent to claims. Your dispute is currently with the Yourcouncil department. Should you wish to speak directly with Yourcouncil you may email them on ***