MM
Matsobane M

1 reviews | Active since Jun 2019

11 Jul 2020, 07:28

King Price Insurance

I am about to leave King Price Insurance, I took my car for penalbeating at Mustang Auto Body in Benoni. After a week or so they brought my car back and was at home but received by my niece.

I asked her to take pictures on areas I have claimed to be fixed, it was unfortunately it was no fixed they fixed front bumper. I then called penalbeating to find why they fixed front bumper only they said King Price Insurance instructed them to fix only that.

I called King Price Insurance to log complain and they said they investigate now every week I call them to find how far they are all the day the call me now it's a month already i don't get help, but the debit in my account.

So all I want to know is, are they going to fix my car or not then I will take from there otherwise I have to take this to my lawyers and also part ways with them.

It is disappointing how they treat customers as if I skip I sime times skip month, they always find money in my account. It is really not fair to how they deal with this issue. Claim No: CKP ***/1.

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Replies (1)
King Price Insurance
King Price Insurance's reply13 Jul 2020, 12:12
Official
 
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second. 
 
We’ll call you shortly to give you a full update on your claim.