TM
Tiego M

1 reviews | Active since Oct 2017

17 May 2024, 12:47

KING PRICE INSURANCE CLAIM

I was paying insurance for something that worth R9000 ,With the premium that worth the value of R9000.When I claim they want to pay me R4000 they tell me that the phone lost value. So they **** me the whole R5000 and they still want me to pay the access of R1250 .And even the invoice that i got from the replacement of the phone you will swear is from indians. The invoice is written with pen.SO JOO IM NOT HAPPY HLE.And last they wanted me to pay an access of R1250 for a car window glass while the glass is worth R750.00 I even cancelled the claim. M NOT HAPPY KA KING PRICE

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Replies (3)
King Price Insurance
King Price Insurance's reply17 May 2024, 12:58
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
TM
Tiego M's update17 May 2024, 13:07
Reviewer Update
Good day
I did that and they told me how my phone lost value. And I don't understand why should they deduct for so much money for something that lost value. what an insult I got from your that trained and qualified team. Wow
King Price Insurance
King Price Insurance's reply17 May 2024, 14:16
Official
Claims will be in contact to discuss.