WB
Werner B
1 reviews | Active since Jan 2023
18 Jan 2023, 12:52
King Price insurance a severe disappointment
I am with KP now for 7 years and never claimed [2***]. Still they are increasing my insurance premium with R 300 in line with annual adjustment for 2023, while all the vehicles reduced in value, reducing their risk. On the vehicle with the highest theft risk I added datadot out of inititiave and still KP product developers do not take this in account in reducing their risk. This is unacceptable!!!!!
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Replies (3)
King Price Insurance's replyOfficial
18 Jan 2023, 13:07Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Retentions will be in contact to discuss.
King Price Insurance's reply18 Jan 2023, 13:07
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Retentions will be in contact to discuss.
WB
Werner B's updateReviewer Update
18 Jan 2023, 13:16Please note that your official of the retentions dept already indicated that he cannot do anything to reduce the premium - why all of a sudden the retention dept must be involved again????
WB
Werner B's update18 Jan 2023, 13:16
Reviewer Update
Please note that your official of the retentions dept already indicated that he cannot do anything to reduce the premium - why all of a sudden the retention dept must be involved again????
WB
Werner B's updateReviewer Update
18 Jan 2023, 14:44 It is difficult to understand that the second official had the same message than the first one - again wasting my time. It is clear that KP simply ignore my risk profile, claim history[no claims in 7 years] and still justify the R 300 increase. KP cannot be serious and most likely risk loosing many others that have similar client and risk profiles.
WB
Werner B's update18 Jan 2023, 14:44
Reviewer Update
It is difficult to understand that the second official had the same message than the first one - again wasting my time. It is clear that KP simply ignore my risk profile, claim history[no claims in 7 years] and still justify the R 300 increase. KP cannot be serious and most likely risk loosing many others that have similar client and risk profiles.