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calebc C

1 reviews | Active since Nov 2016

03 Jun 2019, 10:34

King price insurance a ****

<p>I was once told that king price insurance never increases and mainly changed to king price because my previous insurance went up by R100+, after 12 months of being with king price they increased to R111 which I never knew they would do that, they always promise they will decrease every month but they lie and turn to increase by a huge Amount once a year without informing they clients when taking the policy that it would go up once a year</p>

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Replies (2)
King Price Insurance
King Price Insurance's reply03 Jun 2019, 11:00
Official
Our car insurance decreases monthly, in line with the depreciating value of your car. (Which is fair and logical, right?) But unfortunately, there are some things that not even the king can control, like inflation, increases in part prices, labour rates ....etc which means that we have to adjust premiums annually. Once we’ve accounted for these gremlins, premiums continue to decrease monthly. We note that notification of the increase was emailed to you 01/06/2019 which is one month in advance. we wish to further note the following excerpt in the King Price policy document regarding policy changes : 

''Need a change
You may make changes to your policy at any time, by simply calling us. Any
change you make will be effective from the time and date agreed to. An updated
policy schedule will then be sent to you. In such a case, please check that the
changes were made just as you had requested.
Remember, incorrect details = incorrect cover.
King Price may also make changes to your policy, as and when we deem it
necessary to do so. When we do, we’ll give you 30 days’ notice
.''

As per our records you have been in contact with our retention's department to discuss, should you require any further assistance please do not hesitate to contact.
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calebc C's update03 Jun 2019, 11:24
Reviewer Update
Im awaiting recording of the time I accepted the insurance because I remember the agent not mentioning the increase yearly by a huge amount, my reason to go to king price because my previous insurance went up, to go up by a huge amount of a R111.00 is quite a lot of money y reduce monthly when it goes up by x4, by reducing monthly, if I was told my insurance will go up every year I would have never changed to king price, I've told many people that king price was good but never knew the rate king price would increase after a year.