RG
Roeline G
1 reviews | Active since Feb 2018
04 Feb 2019, 13:35
King Price Insurance a *******
I was contacted by one of the consultants upon which they gave me a quote telephonically which I accepted. However when I received the written quote, it was totally different. I was told that I can cancel the within 30 days. I immediately sent them an e-mail to cancel, but they continue to take money from my bank account via debit order. Another consultant contacted me and advise me that the quote will be cancelled which was not done as they have taken money from my bank account again.
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Replies (1)King Price Insurance's replyOfficial
04 Feb 2019, 18:16Our sincerest apologies for the negative experience, your complaint has been escalated to management in our retention's department whom are urgently looking into the matter and will be in contact to discuss.
King Price Insurance's reply04 Feb 2019, 18:16
Official
Our sincerest apologies for the negative experience, your complaint has been escalated to management in our retention's department whom are urgently looking into the matter and will be in contact to discuss.
