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TANYA P
1 reviews | Active since Aug 2020
18 Aug 2020, 09:29
KING PRICE INSURANCE
TOMORROW WILL BE FIVE WEEKS SINCE MY ACCIDENT.....WE ARE STILL WAITING FOR MY CARS PARTS TO BE DELIVERED TO THE COMPANY FIXING IT....THEIR ESTIMATED COMPLETION DATE WAS 17/08/2020. TODAY IS THE 18/08/2020....AND STILL NO PARTS ARRIVED. HOW IS THIS POSSIBLE? I DO NOT GET ANY FEEDBACK ON EMAILS I SEND.
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Replies (3)
King Price Insurance's replyOfficial
18 Aug 2020, 16:32Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our assessing department has been in contact to discuss your concerns and the way forward. Should you require any further information kindly contact King Price directly.
King Price Insurance's reply18 Aug 2020, 16:32
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our assessing department has been in contact to discuss your concerns and the way forward. Should you require any further information kindly contact King Price directly.
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TANYA P's updateReviewer Update
18 Aug 2020, 16:34Apology accepted. Thank you
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TANYA P's update18 Aug 2020, 16:34
Reviewer Update
Apology accepted. Thank you
TP
TANYA P's updateReviewer Update
18 Aug 2020, 17:01Thank you for sorting out my complaint without any issues. I really do appreciate your quick response. I see this matter as solved. The parts arrived during this morning and King Price also helped us with a vehicle until ours is fixed.
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TANYA P's update18 Aug 2020, 17:01
Reviewer Update
Thank you for sorting out my complaint without any issues. I really do appreciate your quick response. I see this matter as solved. The parts arrived during this morning and King Price also helped us with a vehicle until ours is fixed.