1 reviews | Active since Dec 2020
King Price Insurance
Claim no: CKP***/1 Name: Meshack Nkosi Monone ID: *** Reg no: JX82MT GP On 29/July/2021, I was involved in an accident driving toyota AGYA 2021 model. Johan was send to the scene to tow my car to Tech Auto Body Repairs. I send the following on 04/09/2021 to King Price: My Way(previous insurer) client no: ***1 Policy number: ***5 Accident Report no: 121/7/2021 Claim was registered by King Price on 06 Aug 2021 and I was assured they will get me smiling again. Auto mech send me email that says my vehicle has been loaded onto Qapter connect and promise to keep me updated and they kept to their promise. Daily message from auto tech: Dear valued auto tech body repairs client. Update on your vehicle is as follows: AWAITING PARTS ON ORDER FROM SUPPLIER.
I received email from tech auto body on 20/09/03 stating that delivery date has been changed to 2021/09/03, the reason being unavailability of ordered parts. I went to auto tech to require about development on *** and was told that parts are being ordered and called King Price same message was given to me. How long am I going to wait and is the smile going to be brought back to me, what an inconvenience for my wife has a car but paying monthly premiums. I'm frustrated and it's being a month now.
Unfortunately parts delays or parts on back order are beyond us or the repairers control.
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
Unfortunately parts delays or parts on back order are beyond us or the repairers control.
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.