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1 reviews | Active since Mar 2023

06 Feb 2024, 10:59

King Price Insurance

They refused to pay for 3rd party's damaged car,they said the damages must be more than my car s damage.But the contract says they can pay up to 5million rands of the 3rd party.I am very disappointed.

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Replies (1)
King Price Insurance
King Price Insurance's reply06 Feb 2024, 15:07
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.

Please remember that third-party claims are legal in nature and consequently the relevant legal principles as defined in the law of delict will be applicable to any third-party claim.

If warranted, an offer will be made in terms of the principles as governed by the law, which regulate motor vehicle collisions. Both driver’s contributory negligence will be considered and app**** to the offer that follows. Negligence on a driver is measured against a driver’s failure/neglect to act as a “reasonable person”. What this means is that where a driver failed to keep a proper look-out and/or maintain a reasonable speed, he/she will be deemed to have acted negligently. Where a driver could have but failed to take evasive action to avoid a collision, he/she would be deemed to have acted negligently and thus contributed to his/her own loss. A settlement will then be calculated accordingly.