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hazelmm H
1 reviews | Active since Mar 2017
15 Sept 2021, 10:39
KING PRICE INSURANCE
I joined King Prince 2020/11/01, while getting my quote I was informed my Insurance will decrease as the value of the car drops. Suddenly I get a new policy schedule My premium is going up by R450+ I don't even know what percentage do they use to Increase my premium. I called them and the consultant denies ever promising lower premium as the years goes.. This was the main reason why I joined King Price but clearly they are not honest..Wondering if ever they will come through for me should I have a claim as they have already let me down.
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King Price Insurance's replyOfficial
22 Sept 2021, 13:15Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our retentions department has been in contact to discuss your concerns and the way forward. Should you require any further assistance kindly contact King Price directly.
King Price Insurance's reply22 Sept 2021, 13:15
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our retentions department has been in contact to discuss your concerns and the way forward. Should you require any further assistance kindly contact King Price directly.