WN
Wilna N
1 reviews | Active since Sept 2021
09 Nov 2023, 16:54
King Price insurance
I'm a pensioner and because of that I app**** for a discount by phone. Two months after receiving discount King Price increased my installment by 33% . I phoned again to get the discount again and the person answering the phone informed me that I now do not qualify for discount. I think this is poor treatment of a longstanding customer.
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King Price Insurance's replyOfficial
10 Nov 2023, 08:39Hi Wilna,
Although we’re really sorry that we didn’t deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things. We've referred your message to our Retentions team for urgent attention.
Royal regardss,
The Kings Court
Although we’re really sorry that we didn’t deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things. We've referred your message to our Retentions team for urgent attention.
Royal regardss,
The Kings Court
King Price Insurance's reply10 Nov 2023, 08:39
Official
Hi Wilna,
Although we’re really sorry that we didn’t deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things. We've referred your message to our Retentions team for urgent attention.
Royal regardss,
The Kings Court
Although we’re really sorry that we didn’t deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things. We've referred your message to our Retentions team for urgent attention.
Royal regardss,
The Kings Court