NH
Naomi H

1 reviews | Active since Dec 2020

08 Dec 2020, 06:27

King Price ******** and non-compliant to OEM SPECIFICATIONS

King Price is not responding to my e-mails nor returning my calls or making a effort to resolve a serious matter for 4 days now. MY Mercedes Benz will loose its warranty if King Price dont quickly replace the window with a OEM window. My car is still under warranty with 30 000kms on the clock. The window was replaced with a after market brand. King Price is well aware of this. My advice.. if you drive an expensive car, don't insure it with a low entry insurance company.. this is what you get!! Second hand service and second rated spares!!! I will not recommend or use them ever again! Just fix my cars window to the OEM spec and I will be on your Royal Kingdoms red carpet out of your life!

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Replies (1)
King Price Insurance
King Price Insurance's reply08 Dec 2020, 14:06
Official
Hi Naomi

All windscreens fitted comply with the relevant safety requirements. Kindly provide a letter from Mercedes advising that the windscreen fitted will adversely affect your warranty and we will gladly look into it for you. You may email the letter and your concerns to *** Please note it needs to be a formal letter on a letterhead from Mercedes.