LB
Lynette B
1 reviews | Active since Feb 2015
18 Feb 2015, 10:02
King price has the worst client service Ever
My car was in an accident on the 3/2/2015 and the car was towed in, firstly they all of a sudden did not have any report of my accident, then when you phone to speak to person handling the claim which is TEBOGO SEISO she is just not responding on messages left phone calls directly to her phone or emails. I am without my car for 3 weeks now and this is already costing me a lot of money to rent transport else where, people at KING PRICE is just not responding and don't care about helping their clients with fast or efficient service at all!!! will never recommend anyone to join they stupid cheap ass insurance
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King Price Insurance's replyOfficial
18 Feb 2015, 10:09Hello Lynetteb7,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We'll give you a call soon to get a little more information, if that's okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We'll give you a call soon to get a little more information, if that's okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
King Price Insurance's reply18 Feb 2015, 10:09
Official
Hello Lynetteb7,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We'll give you a call soon to get a little more information, if that's okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We'll give you a call soon to get a little more information, if that's okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court