VP
Vivian P
1 reviews | Active since Dec 2018
01 Jan 2025, 08:56
King Price forced business
I took up a car insurance policy effective December 2024. This was in November. On the 30th of November I phoned and told them to cancel the policy because I got a better deal elsewhere. The lady I spoke to moved the policy to 1 Jan in the hopes that I would not cancel. On the 18th of December I sent her an email to cancel the policy. On the 31st of December I phoned for the policy to be cancelled. Then the 1st of January 2025 the debit goes off my account. I did not even get a debit mandate that I needed to approve for this debit.
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King Price Insurance's replyOfficial
02 Jan 2025, 09:06Hi Vivian,
Although we’re really sorry that we didn’t deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things.
We will be in touch soon to discuss this with you.
Royal regards,
The king and his court
Although we’re really sorry that we didn’t deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things.
We will be in touch soon to discuss this with you.
Royal regards,
The king and his court
King Price Insurance's reply02 Jan 2025, 09:06
Official
Hi Vivian,
Although we’re really sorry that we didn’t deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things.
We will be in touch soon to discuss this with you.
Royal regards,
The king and his court
Although we’re really sorry that we didn’t deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things.
We will be in touch soon to discuss this with you.
Royal regards,
The king and his court