King Price - Finding Reason not to Pay out a Claim.

My laptop bag with my Dell XPS (worth R36000) and AirPods Pro (worth R5499) was ****** out of the BOOT of my car in my yard in Paarl Western Cape just after 4:36am on the 2nd of June 2021. There was no damage to my vehicle and I have no idea how the person gained access to my vehicle, as I am pedantic to ensure my motor vehicles are locked when ever my laptop is in the car. After a couple of days I was informed that the Kind Price is only willing to pay out R10 000 of the claim as there is no proof of the theft and if I had proof they would have paid out, according the useless broker. I managed to obtain the CCTV footage from my neighbour, and after searching through hours of footage I found the thieve walking to my car and spent around 12 minutes at the car, only a small part of back of the car was visible, but, going through everything, even looking at 2x routers which was brand new that was lying next to the laptop but leaving the routers. Long story short, after presenting the evidence, they took 2 weeks to give me an answer they decided that they are not going to payout the full claim amount because I never locked the vehicle which is an assumption, not taking the possibility jamming into consideration but making me out to be the guilty party. At no point was I asked about it the incident, just King Price creating a scene they think what happened all based on assumptions. A police case was opened and all evidence presented to all parties. Its seems that Kind Price has no intention to payout business claims even going as far as to decide on my behalf what I did, their words not locking the car. This is on my commercial insurance, its has taken 3 weeks to get to this point now to tell me they stand by their decision, I am not sure why one would have business insurance and pay the premium if this is the attitude they have. King Price will look for reasons and do everything in their power to not payout claims not to mention they have no sense of urgency to get this resolved. I know of a few people who experience theft where ******* gained access to their cars and items were ******, without any proof or anything their insurance paid out, taking the word of their client, I have never had any any incident like this happen before and took all the necessary steps to make sure I am adequately insured, their sales pitch were great but don't be surprised if they leave you in a very difficult situation when you need them the most. This has cost me an enormous amount of time and loss in productivity as well as my business laptop. I left OUTsurance to go King Price and this is the worst decision I have ever made. I will not recommend King Price at all I think they are dishonest, I was a victim of crime and Kind Price will do everything in their power to make me the guilty one, and not pay out the claim. I am heading straight back to OUTsurance Again after this, I have never had any interrogations or issue with OUTsurance in my years I was with them, they always paid out and assisted me as a business owner.