DM
Daniel M
1 reviews | Active since Sept 2015
06 Jan 2021, 10:49
King Price failing to respond and making tough times even harder. Terrible company.
Trying to cancel my insurance as I'm leaving SA. Impossible to get through to King Price. Have tried calling many times, have tried through their website, whatsapp, every method possible. NO RESPONSE. They are very quick to respond when you're looking for insurance. Leaving a sour taste, strong recommend using their competition.
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Replies (2)
King Price Insurance's replyOfficial
06 Jan 2021, 12:05Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We’ll give you a call soon to get a little more information, if that’s okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
King Price Insurance's reply06 Jan 2021, 12:05
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We’ll give you a call soon to get a little more information, if that’s okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
DM
Daniel M's updateReviewer Update
06 Jan 2021, 12:58Thanks, a manager called and resolved this for me.
DM
Daniel M's update06 Jan 2021, 12:58
Reviewer Update
Thanks, a manager called and resolved this for me.