KING PRICE - EMAIL READ 5 WEEKS LATER STILL NO RESPONSE - EVEN AFTER AUTOMATED CALL REF - WORST INSURANCE

5 WEEKS LATER STILL NO RESPONSE TO MAIL

KING PRICE DOES NOT KNOW WHAT CUSTOMER SERVICE IS ------ WORST INSURANCE COMPANY EVER

MAIL WAS READ AND LOGGED BUT THEY THINK THEY ARE ABOVE THE CUSTOMER

JOHAN KASSELMAN AND KING PRICE SERVICE IS SHOCKING!!!!

Re: CKP***/1 - Complaint resolution (NOT RESOLVED) Mon 9/23/2019 9:37 AM Dear Johann

Trust you well.

I am still awaiting the below to be resolved.

I went back to Autoboys about 2 weeks ago to look at my window they replaced. When my window was open it vibrated and does not fit properly. They got a installation guy come and have a look while i waited. I then noted that paintwork at the window was scratched. When I asked the technician regarding the scratch he laughed in my face and said it wasnt him. I need to know why Auto boys think this was okay behaviour. I asked him to also look at why air still coming through at the door handle and window swticches, I was ignored but the technician through to laugh was the best behavior.

Second, now my window does not fit AGAIN and still vibrates when my window is open.

I need to know why replacing a window something I presumed was easy cannot be done by king price?

Please can you also have a look at my insurance policy and see if I have ever defaulted on payment

I am just totally shocked.