King price don't care attitude

After my review regarding my bad experience with king price insurance there was a reply and I was promised that they will look for a TV similar in look and price after my complain regarding the replacement they wanted to give me. I made it clear to them that I would rather take my broken TV back and then cancel them. But I was shocked when I learned that they actually want to use that option by giving back the broken TV and was more then happy for me to cancel. I believe in being fair and I need to say that my last contact with king price insurance, the guy told me he is going to try and find a TV and it might take time, I thank him and told him is ok, but I am sitting with out a TV for almost 2 months now and also I don't recieve any feedback regarding my claim. It is shocking the treatment I received from them and if they can do that to me that means they can do it to anyone,, specially the fact that they was willing to return my broken TV and accept my cancelation and are willing to lose a customer because they not willing to settle a claim. Why are they refusing to give me the money I paid but instead trying to give me much cheaper TV then what I pay. At least they still take my money monthly. So at least they make sure the debit order system is 100 percent operational. Mr Abdul