TK
Thuso K
1 reviews | Active since Jul 2019
19 Nov 2020, 15:57
King Price doesn't pay excesses
King Price refuses to pay my excess back to me. I was told that the payment was being processed more than a month ago and I still haven't received payment. I followed up and nothing is happening. The Recoveries consultant is Sharon van Niekerk.
I don't believe I have to come back to Hellopeter to complain about the same company.
Helpful (0)
Replies (2)0
Replies (2)
King Price Insurance's replyOfficial
19 Nov 2020, 16:30Hi Thuso
An excess recovery is a legal process and therefore can be a protracted one. Our legal department will be in contact with you to update you on the status of the recovery.
An excess recovery is a legal process and therefore can be a protracted one. Our legal department will be in contact with you to update you on the status of the recovery.
King Price Insurance's reply19 Nov 2020, 16:30
Official
Hi Thuso
An excess recovery is a legal process and therefore can be a protracted one. Our legal department will be in contact with you to update you on the status of the recovery.
An excess recovery is a legal process and therefore can be a protracted one. Our legal department will be in contact with you to update you on the status of the recovery.
TK
Thuso K's updateReviewer Update
19 Nov 2020, 16:34I was already informed that settlement was made by the other party. The problem is with processing payment to me.
You could have checked that before replying.
You could have checked that before replying.
TK
Thuso K's update19 Nov 2020, 16:34
Reviewer Update
I was already informed that settlement was made by the other party. The problem is with processing payment to me.
You could have checked that before replying.
You could have checked that before replying.