NL
Noxolo L

1 reviews | Active since Sept 2024

27 Sept 2024, 15:46

King Price doesn't care

My claim was registered on the 23rd of April 2024 and in June, someone called me and asked that I must come and collect my vehicle as repairs we done, and as I was ready to drive down to Durban, someone called me on the 14 June 2024 and told me that they haven't started with repairs on my Vehicle, and they are still awaiting parts. 11 September 2024 I received another call telling me that my car will be ready in two days as they only need to code the key and today is the 27th of September and my car is still not back *I hate that I had to deal with different people as they are all telling different stories *I also did not like the fact that they never wanted to repair my car in Johannesburg even after asking numerous time * King Price has put me under so much stress, the pain that I felt when the incident that led to this claim happened, is NOTHING compared to what King Price is doing to me

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Replies (1)
King Price Insurance
King Price Insurance's reply30 Sept 2024, 10:02
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our assessing team will be in contact with the repairer to discuss your concerns and the way forward.