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masonmoodley M
1 reviews | Active since Jul 2017
28 Nov 2023, 15:04
KING PRICE DOES NOT PAY CLAIMS!!
Very disappointed with the service for the new property I just purchased and insured with KP.
We had a ceiling collapse, and KP does not respond to requests for feedback or their timelines for Internal disputes.
They will look for EVERY reason not to pay, and then if you dispute you must wait weeks for feedback!
Helpful (0)
Replies (3)0
Replies (3)
King Price Insurance's replyOfficial
28 Nov 2023, 15:26We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
King Price Insurance's reply28 Nov 2023, 15:26
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
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masonmoodley M's updateReviewer Update
28 Nov 2023, 16:30I did lodge the internal dispute, I've been waiting over 2 weeks for feedback,
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masonmoodley M's update28 Nov 2023, 16:30
Reviewer Update
I did lodge the internal dispute, I've been waiting over 2 weeks for feedback,
King Price Insurance's replyOfficial
29 Nov 2023, 08:03The response time frame is 7-10 working days.
King Price Insurance's reply29 Nov 2023, 08:03
Official
The response time frame is 7-10 working days.