SG
Shamiela G
1 reviews | Active since Nov 2020
05 Jul 2024, 18:34
King Price does not care about their customers
I logged a complaint last week because of pathetic service received.King Price doesn't even attempt to call us just sends an email with a deadline for a response.When we responded after the given time frame they told us they deleted the post we must log another complaint.You don't care about your customers!Please ensure that the complaints manager calls me.The policy is under my husband's name AS George.
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Replies (3)
King Price Insurance's replyOfficial
08 Jul 2024, 09:19We are unable to trace any policy with the details you have provided this platform. We kindly request that the policy holder email his detailed concerns and policy details to *** for further assistance. Please note we do not have the authority to delete complaints on this platform and that is done by this platform themselves.
King Price Insurance's reply08 Jul 2024, 09:19
Official
We are unable to trace any policy with the details you have provided this platform. We kindly request that the policy holder email his detailed concerns and policy details to *** for further assistance. Please note we do not have the authority to delete complaints on this platform and that is done by this platform themselves.
SG
Shamiela G's updateReviewer Update
10 Jul 2024, 20:20I provided you with my husband's ID number when I logged this complaint and you still haven't contacted him!Pathetic service!!!!!!!
SG
Shamiela G's update10 Jul 2024, 20:20
Reviewer Update
I provided you with my husband's ID number when I logged this complaint and you still haven't contacted him!Pathetic service!!!!!!!
King Price Insurance's replyOfficial
11 Jul 2024, 08:25We received your husband (the policy holders) details via hello peters admin yesterday and have sent your concerns to our assist team for investigation. They will be in contact with the policy holder as soon as they have feedback.
King Price Insurance's reply11 Jul 2024, 08:25
Official
We received your husband (the policy holders) details via hello peters admin yesterday and have sent your concerns to our assist team for investigation. They will be in contact with the policy holder as soon as they have feedback.