SR
Sean R

1 reviews | Active since Jun 2023

14 Jun 2023, 23:25

King Price - Disgusting

Was involved in a MVA on 31 January 2022. Submitted a claim against the Insurer of King Price. Spoke to Lesedi and other various Claim Advisors. After 16 months of sending emails and telephonic conversations, was informed that my claim was finalized however they could not settle based on the fact that they could not get a hold of their client, I was then informed that I would have to take my written off vehicle to a salvage yard and see what was offered and then send such quotation's so that they would settle at paying me R 40000. My vehicle value is value at R 153000 and King Price wants to settle at R 40000. To top it all, I sustained serious injuries and was hospitalized due to the negligence and nature and extent of my injuries. My back been fractured in 5x different places caused me to loose business contracts and to date have been continuously having to receive medical attention. The nerve of not trying to resolve this claim and purely looking for excuses has got ro a stage that I now have to seek legal assistance. And by the way, since the MVA has King Price not duly even attempted to even send out an Assessor to verify or remedy the situation.

In conclusion the shorter version. Their Client was negligent. I sustained huge losses financially. Notwithstanding the fact that I now have to see my Private Medical Practitioner to mannage the continuous pain. I must now arrange to take my own vehicle to a salvage yard and expect to be paid a decent amount of money for a written off vehicle. To top it all, King Price wants to settle at R 40000 foe2a vehicle that is valued at R 153000. How shucking is that and is it within ones best interest to have insurance. Well based on my experience, I would definitely say "Not at All". King Price - disgusting is all I have to say and then still to wait 17 months without almost NO Communication or follow-up.

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Replies (1)
King Price Insurance
King Price Insurance's reply15 Jun 2023, 10:08
Official
Hi Sean

Should you not be happy with the outcome you may contact the legal department of your own insurer for further advice. Your concerns have been sent to our legal department.