KC
Karen C
1 reviews | Active since Oct 2015
31 Mar 2023, 18:10
King Price Disappointing
It it honesty disheartening to call a business to amend your vehicle details and they don't return your call. Taking delivery of a new vehicle tomorrow and need policy amended, they will not release without insurance confirmation. Shocking that there is such disrespect for proper service delivery in todays times and nearly a 5 day turnaround. I did send a message and said it was urgwnt.
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Replies (2)0
Replies (2)
King Price Insurance's replyOfficial
03 Apr 2023, 10:09Hi Karen,
Although we’re really sorry that we didn’t deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things.
We will do everything we can to ensure that this never happens again.
Please accept our sincere apologies.
Royal regards,
The king and his court
Although we’re really sorry that we didn’t deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things.
We will do everything we can to ensure that this never happens again.
Please accept our sincere apologies.
Royal regards,
The king and his court
King Price Insurance's reply03 Apr 2023, 10:09
Official
Hi Karen,
Although we’re really sorry that we didn’t deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things.
We will do everything we can to ensure that this never happens again.
Please accept our sincere apologies.
Royal regards,
The king and his court
Although we’re really sorry that we didn’t deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things.
We will do everything we can to ensure that this never happens again.
Please accept our sincere apologies.
Royal regards,
The king and his court
KC
Karen C's updateReviewer Update
24 Apr 2023, 10:15PLEASE CANCEL MY POLICY WITH IMMEDIATE EFFECT, I AM SICK AND TIRED OF PHONING AT MY COST AND THE CALLS ARE DROPPED OR GET TRANSFERRED. I DO NOT WANT TO DEAL WITH KING PRICE ANY LONGER. CONFIRMATION OF IMMEDIATE CANCELLATION TO BE SENT VIA EMAIL. YOUR PROMISES MEAN ABSOLUTELY NOTHING AS THE SERVICE IS STILL SHOCKING
KC
Karen C's update24 Apr 2023, 10:15
Reviewer Update
PLEASE CANCEL MY POLICY WITH IMMEDIATE EFFECT, I AM SICK AND TIRED OF PHONING AT MY COST AND THE CALLS ARE DROPPED OR GET TRANSFERRED. I DO NOT WANT TO DEAL WITH KING PRICE ANY LONGER. CONFIRMATION OF IMMEDIATE CANCELLATION TO BE SENT VIA EMAIL. YOUR PROMISES MEAN ABSOLUTELY NOTHING AS THE SERVICE IS STILL SHOCKING