KC
Kabelo C
1 reviews | Active since Nov 2020
17 Mar 2021, 07:42
King Price debit orders of a car that is written off
Last year when my car was written off I was quick to celebrate Kingprice for their fast service. Little did I know that I'll struggle with debit orders for a car that was written off and settled by them. Sent countless emails and the best you can get is an automated email. Tried what's app chat and the best you get is someone will help you. They even had the audacity to send me a schedule with a price increase and the schedule had the very car that's highlighted as written off
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Replies (2)
King Price Insurance's replyOfficial
17 Mar 2021, 11:20Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Your request has been sent to your broker ( B-Sure insurance brokers ) and we have asked them to urgently contact you as they are responsible for any changes to your cover.
King Price Insurance's reply17 Mar 2021, 11:20
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Your request has been sent to your broker ( B-Sure insurance brokers ) and we have asked them to urgently contact you as they are responsible for any changes to your cover.
KC
Kabelo C's updateReviewer Update
17 Mar 2021, 11:44I would've appreciated it better if you responded this fast to the countless emails I sent to both of you. The fact that you respond only when your image is on the line is appalling
KC
Kabelo C's update17 Mar 2021, 11:44
Reviewer Update
I would've appreciated it better if you responded this fast to the countless emails I sent to both of you. The fact that you respond only when your image is on the line is appalling