NM
Nadia M

1 reviews | Active since Apr 2015

04 May 2016, 07:14

King Price Consultant Lies

So i have taken out a policy with King Price for my car last year, and i got a better quote else where and when i decided to cancel the agent tried to convince me to stay by reducing my premium by R100 and when i went on the website and did a quote it was like R400 cheaper with the exact same details, never the less i decided to cancel and go with the better quote from my new insurance company and i called in and cancelled with King Price and repeatedly confirmed with the consultant that i want the policy cancelled and the the consultant confirmed that it is cancelled and i wouldnt be debited and now the still tried debiting my account and luckily i had moved the money all into my savings account after my debits went of or else the money would be in King Price bank account now, so now i have bank charges to pay thanks to King Price and i called in and the consultants are not so friendly as when i took out the policy no longer sweet talkers! dont ever take a policy with them you will regret it!!!!!!!!!

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Replies (1)
King Price Insurance
King Price Insurance's reply09 May 2016, 12:39
Official

Nadia,

Thank you very much for bringing the above to our attention.

Kavish has been in contact with you regarding your complaint and requested bank statements from you in order to assist with a refund.  We are so sorry that you had a negative experience, but really appreciating you posting, so that we can immediately improve the way we do things.

Royal regards

The Kings Court