King Price claims are a nightmare and they rate #3 be careful

I had an accident(overturned) on the 28 of August, i submitted a claim the next week it was on tuesday they asked for documents i gave them everything by the 6 of october with no success, King price will offer you good premiums but payouts forget, my wife had an accident first week of october on N12 insured with myway it didnt take her 3 weeks she was paid, what worried me is that hellopeter rates them #3