RG
Roland G

1 reviews | Active since Aug 2020

29 Oct 2020, 12:16

King Price Chilli car insurance.

Disastrous experience. The app for Chilli Insurance does not work. 2nd month now and the app still does not work as they claim it does. This is Def not royal treatment. When I try to send the requisite monthly mileage via the app, it closes and does not allow for pics to be uploaded. Reported this many times but nothing done. I suspect it is deliberately faulty so that their clients don't benifits from the claims they offer. Since the fault is theirs, they should accept responsibility and fit the trackers for free to all their Chilli clients.

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Replies (1)
King Price Insurance
King Price Insurance's reply29 Oct 2020, 15:53
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. 
 
We’ll give you a call soon to get a little more information, if that’s okay, so that we can sort this out. 
 
Please accept our sincere apologies in the meantime.